Thank you for choosing to stay at The Hamptons Apartments - St Kilda. The staff and management would like to wish you a pleasant stay with us. Please don’t hesitate to contact our guest services team by email or phone if there is anything we can do to help.
WELCOME TO THE HAMPTONS APARTMENTS - ST KILDA
Your postal address is:
Apartment (insert your apartment number)
154 Chapel Street
St Kilda VIC 3182
AUSTRALIA
Air Conditioning and Heating
Each apartment has an individually controlled air conditioning unit, allowing you to regulate the temperature for your comfort. The remote control is located in a cradle within the lounge room.
Please be mindful of the environment and turn off the air conditioning or heating when leaving your apartment.
- To operate, press the START/STOP button.
- Use the MODE button to choose between AUTO, COOL, DRY, FAN, or HEAT.
- Adjust the temperature by pressing the up and down arrows on the SET TEMP button.
Please avoid setting the air conditioning to its maximum (32°C) or minimum (17°C) as this may cause the unit to overheat and shut down. We recommend setting the temperature to 22°C for optimal comfort.
For the full manual, visit: www.thehamptonsapartments.com.au/manuals
Building Entry
The main entrance to The Hamptons Apartments - St Kilda is on Chapel Street. You must swipe your security card every time you enter the building. For everyone’s safety, ensure the door clicks shut after you enter or leave.
Visitors to Your Apartment
Visitors can use the intercom outside the main entrance to contact your apartment. You can grant them access to the lobby and lift using the intercom system in your apartment.
There is no visitor parking on-site, but street parking is available nearby. Please ensure your visitors comply with parking restrictions, as the council actively monitors these areas.
Car Parking
Limited guest parking spaces are available at the rear of the building. Contact Guest Services to request a car space.
Check-Out Time
Check-out time is 10:00 AM. A late check out can be requested, please note there is a charge of $25.00 per hour.
Cooktop, Rangehood, and Oven
Cooktop:
- Turn the knob to the desired setting for the hotplate you wish to use.
Rangehood:
- Pull the rangehood out towards you to operate.
- Use the switches at the rear right for the light and fan.
- Always use the exhaust fan when using the cooktop or oven to prevent the fire alarm from being triggered.
Oven:
- Turn the temperature dial to the desired temperature.
- Use the selector dial to choose between oven or grill.
- Set the timer for cooking duration or turn the dial left for manual operation.
- The oven indicator light will illuminate during operation.
Failure to use the rangehood exhaust fan may result in attendance by the Melbourne Metropolitan Fire Brigade (MFB), with additional charges incurred.
For full manuals, visit: www.thehamptonsapartments.com.au/manuals
Dishwasher
A starter pack of dishwashing tablets or powder is provided under the sink. Additional supplies can be purchased at local supermarkets.
Use only dishwasher-specific tablets or powder to prevent damage to the machine. Guests are liable for service charges caused by misuse.
To operate:
- Push the ON/OFF button to turn on the machine.
- Use the program selection knob to choose a wash program.
- Press START/CANCEL to begin.
To cancel mid-cycle:
- Press START/STOP for 3 seconds. The machine will drain (approx. 45 seconds).
- Cancellation is complete when the washing light turns off.
For the full manual, visit: www.thehamptonsapartments.com.au/manuals
Housekeeping
Housekeeping is not included in our standard rates, if you require a housekeeping service please contact guest services.
Please avoid hanging wet laundry over furniture, as this causes damage for which guests are liable.
Ironing Facilities
An iron and ironing board are provided in your apartment’s laundry area or wardrobe.
Lift
- Press the up or down button to call the lift.
- Select your desired floor number inside the lift.
- Do not use the lift during a fire evacuation.
Mail - Incoming
Mail will be left under your door by staff. For larger parcels, you will be notified to collect them from reception.
When vacating your apartment, redirect your mail to your new address:
- Online: Australia Post Redirect Mail
- In person: Visit Australia Post - Balaclava (244 Carlisle St).
Maintenance Issues
General Maintenance:
Contact Guest Services at 03 9279 7250 or email [email protected], quoting your apartment number. Regular maintenance hours are 9:00 AM - 5:00 PM, Monday to Friday.
Emergency Maintenance:
For urgent issues outside office hours, call the above number and follow prompts for emergency assistance.
Emergencies include:
- Burst water services
- Gas or electrical faults
- Serious roof leaks or flooding
- Appliance breakdowns affecting essential services
Microwave Oven
Do not place metal utensils, plates, or foil in the microwave. This can cause damage.
Noise
Please keep TV, stereo, and radio volumes at a level that will not disturb neighbors. Ensure alarm clocks are turned off before leaving for extended periods.
Rubbish
- General Waste: Dispose of rubbish in the RED LID bins located in the basement car park (B1).
- Recycling: Place recyclable items in the YELLOW LID bins. Flatten cardboard boxes before disposal.
Smoking
All apartments are non-smoking. Guests and visitors may smoke on balconies or courtyards (if available) but must keep doors closed. Use the provided ashtray and dispose of cigarette butts thoughtfully.
Triggering smoke alarms may result in charges from emergency services, which will be billed to guests.
Television
Your apartment’s TV receives free-to-air channels. Turn it on using the POWER button on the remote.
